for Insurance

Progress Benchmark 2025 Report Launch

The 2025 benchmarks provide an external, evidence-based view of culture performance across the insurance sector, highlighting both strengths and leadership-critical trends. These include career clarity, Manager support and psychological safety, each with clear implications for retention, risk and performance.

"The value of the VOiCE benchmark is that

culture becomes measurable, comparable and governable when it is tracked consistently and benchmarked externally."

Sandra Healy, CEO, Founder, inclusio

Launch Highlights

The briefing was grounded in practice, with insights from:

Kelly McDonald, Head of HR at New Ireland, on how consistent, data-led culture insight has changed leadership decision-making on people and performance, and why sector benchmarking gives insurance leaders visibility that internal data alone cannot provide

Bryan O’Connor, CEO of AIB Life, sharing a case study on using people and culture data to manage rapid growth, understand workforce integration in real time and why externally benchmarked culture data matters for boards, overseeing growth and leadership performance.

Mark McCarthy, Principal at Chase McCarthy & Associates, reflecting on the link between culture monitoring, trust erosion and better decision-making. Why continuous culture monitoring is essential for sound decision-making and sustained trust in regulated organisations.